American Pools & Spas (A Cody Pools Company)

Update: A HUGE shoutout to Matt Mustoe for helping us bringing our ideas to life and to Bobby Winfree for making sure things ran smoothly and if any issues arouse they were promptly taken care of! We are just thrilled with our pool that American Pools & Spa built for Rand and me. It’s truly beyond our expectations— I never would have imagined in a million years that it would turn out this beautiful. We managed to enjoy the jacuzzi once before the weather turned, and it was wonderful. Now we’re just counting down until it warms up so we can really start using everything. Thank you so much! Anyone who asks me for a pool recommendation is being sent straight to you. I’m incredibly grateful we chose to work with you. We also built a mini golfing area outside the enclosure so now we can enjoy

I have nothing but wonderful things to say about this company and their employees. I was extremely hesitant to remodel our pool because of the horror stories I have heard over the years from other pool owners. From our first meeting with Jay and Sharon I felt at ease. They were knowledgeable and had honest advice to help us remodel our pool in a beautiful way with the budget we set. Once we signed the contract, the price never changed once! Even when there were minor hiccups with our pool light or unforeseen issues that needed to be maneuvered around in the yard, the price never changed and they always handled everything with ease! The customer service we received from the construction staff was absolutely phenomenal. Our project manager Rob was in constant communication and always reachab

This is a very good company. They did a great job going over every step with us. They communicated very well throughout the whole process. The only negative I would say is that there are some steps where they need the home owners at home for things like safety checks or pool school. We were made aware of this in the beginning of the process before work began; however, when it came time to schedule these dates we were only given a 1-3 days notice. This limited flexibility for when these could be scheduled makes it difficult to coordinate it around our work/life schedule. I had to take off work for pool school because we were told about it maybe 36 hours in advance. It would be nice to be given at least a week’s notice to set up a schedule regarding things that we have to be home for. We j

Absolutely lovely place to visit for building your custom pool. Susan from customer service was extremely helpful and I was very satisfied with my visit. I have never seen such a beautiful store showroom interior.

Our story, which started off well, ended badly after a storm 1.5 months ago caused the paving stones to come loose. We've been waiting for the warranty team to come and repair it for 1.5 months, but no one has come. We sent emails expressing our concerns, and they said they would come, but they didn't. Also, due to the incorrect slope in front of the balcony door, water leaks inside when it rains heavily. They haven't fixed this either.