America's Appliance Repair

The technician who came out arrived promptly, assessed my washer while answering questions about [average] washer durability by brand [based on what repair technicians were most commonly seeing and/or having to repair + industry experience], determined the issues in short order, and diagnosed & verbally broke down the error codes I was frequently getting. Per my request, a quote to repair it was provided, and the technician was upfront with me about part cost estimates based on brand vs. aftermarket parts, (as the machine was -well- out of the warranty period at this point). Part and labor prices on the quote were quite fair and not marked up excessively [I did some checking to confirm]. I would absolutely work with America's Appliance Repair again in the future, and regret that I delaye

My ice maker was frozen and not making ice so Nathan knew exactly what to do. He was polite and very experienced. I would recommend America’s Appliance Repair to anyone.

Zero star stars would be the proper rating for this business. Hearing the manager tell me that they are solely for a profit- Yet would provide me with a good service was an oxymoron. Especially since the service they offered would provide with me less than the contents I would be paying for. I didn’t request anything more than what is included from the item purchasing, at the manufacture price. They were trying to mark up the product, the work and not include all items paid for- THAT’s A THIEF NOT A BUSINESS!! As a business owner myself the proper thing to do is give people what they pay for. Then provide them with a great level of service and allow them to build your business through a positive interaction, and word-of-mouth. This isn’t what I received and therefore would NEVER recommend

Nathan repaired our motorhome refrigerator, out of his normal service area. He was knowledgeable and the only company we could get to come out for a Samsung. His price was $700+ above what my warranty company covered. It took a month and 4 trips on his part, but the refrigerator seems to be working properly. Yeah. Still waiting on my warranty company reimbursement check.

I would definitely recommend this company. I have a home warranty and they were unable to get someone out and told me to call myself. I found this company and they were able to get to my house within a day and had it fixed in a very timely manner. Thank you to Roger and your wonderful ladies at the office. Y'all are awesome.