Anderson Heating and Cooling

My furnace stopped working right as my out of town guests came into town! I found Anderson Heating & Cooling after a Horrific experience with a local Tigard Company! I texted at 6:30 am and assumed I was chatting with a BOT due to the hour & immediate replies……BUT it was the owner of the company! I ended up with a brand new Furnace & Air Conditioning Unit. It was not in my budget for the year, however, the service that everyone provided (installers, office manager & owner) are FIRST IN CLASS!! I had 3 quotes & Anderson’s was competitive. I chose based on the AWESOME service provided in my research phase. I have been provided with additional service since the October Install & am completely happy with all the follow up service.

When my furnace up and died out of nowhere, I needed to make a decision fast! I soon realized that there were a bajillion choices for HVAC contractors. Luckily for me, Anderson Heating was recommended by a friend. I was able to speak directly to the owner and not be shuffled from person to person. He was very straightforward, honest, helpful and knowledgeable. Heather and company, who installed my HVAC system, were just as knowledgeable, helpful and kind. And I would be remiss if I didn't mention pricing was great! I was very pleased with all the help that was given and all the work that was done and would definitely recommend Anderson to anyone needing HVAC help! 🙂

I have had great service from this company until today. I had a guy out to service my furnace and air conditioner. He tried to over charge me but quickly fixed that. After he left I checked my security cameras and he hadn't done any of the services he said he did. I tried contacting the company but have gotten no response. I may contest at least some of the charges with my credit card. At least I'm only out $129 and I know to use another business in the future. Sucks because the people were really nice.

Installed a faulty AC unit in our mother in law suite and now won't call us back to replace it. Had another company come out and they tried fixing it but they stated the original company should be liable to replace it free of charge since no one can seem to figure out what is wrong with it. Anderson Heating and Cooling never answers the phone and doesn't call us back. Please make this right!

The owner helped me to resolve an issue we had with our AC unit malfunctioning. I appreciated their honesty, and helping my family to stay warm this fall and winter. The employee who came out was efficient and friendly.