Aptive Pest Control

I had a great experience with Aptive today. The technician, Wayne, arrived on time and was extremely professional and knowledgeable. He treated my living room window seals for stink bugs and was very thorough, making sure the product was applied exactly where needed without dripping or leaking onto the floor. While he was here, he also noticed evidence of yellow jackets (not bumblebees) and took the time to explain how they likely entered the home and what Aptive can do in the future once the snow clears, including checking and treating the perimeter of the house. He explained everything clearly and patiently. Wayne even collected a stink bug to show me what it looked like, explained that it was already dead, showed me how to properly discard it, and gave tips on preventing future issues.

Today’s representative (Jordan) was very professional, thorough, astute and kept my being updated as a priority. He also placed an equipment he noted I should have. I very much appreciated that as that demonstrates great customer service. Thank you so much!

I noticed the technician only put the chemicals by the front of my house. With all the snow still on the ground he definitely couldn't go all around the house. They billed me and I can't see how they could have done a thorough job. He was only here a short time as well.

Excellent service by Jonny. He is very through and communication is always excellent. He made sure what areas needed treatment and notified me before and after. Exceptional !!! He is a 10 plus when it comes to the service.

I had two very Yellowjacket nests in my yard and they took care of both as well as my whole house. I recommend highly