Arkansas Leak Detection

The leak was detected at a depth of over 5 feet, and the team was determined, professional, and timely. The management teamnever responded to either phone call. The front-end lady sent them 2 messages to contact me. Nothing, they disappointed me. On a brighter note, Triston, Randy, Zack and James provided great customer service. My out-of-pocket expense was high, but that is only because my insurance, HomeServe, did not cover the full installation. AR LEAK DETECTION had NO control over that.

The technician was very skilled and worked very diligently to get the leak repaired. He was friendly and personable. I would recommend him highly 10 out of 10. Does however, it seems to be a disconnect between the office personnel and management to get the jobs scheduled and communicate with the customer. The repairs were done under my Home Service Warranty.

I would most definitely recommend Randy. Extremely professional and polite. I loved he didn’t wear his work shoes inside!!! Very knowledgeable about the work done. Answered all of my questions completely, for which I had a lot, but Randy was so genuinely patient with me!!!

Nick and Eric were phenomenal. I knew we had a tough, really long area to hunt for a water main leak. And they found it!! Awesome customer service, extremely polite and professional. Highly recommend them!!!

Austin was the technician that came out. He was very professional and courteous. But he fixed the problem plus he also saw a spot that would be a problem later on and he fixed it while he was there. He was great at his job. He got it done it seemed like very quickly but he was here around 2 hours at least.