RKL Heating & Cooling, Inc.

Working with Robert and his crew was an all-around A+ experience. He came in to Little Rock all the way from Benton to do a quote on the job (even though there is a standard cost for mini split installation). His cost was lower and his work was better. We put a metal building/garage behind our house to make more room for ourselves. The rear of the building is 3 feet from a wooden fence, and Robert was the only quoter who mentioned mounting the compressor on a bracket over the fence line so it would get proper airflow. This took 4 workers at one point to hoist the unit onto the bracket. They did all this without adding to the overall cost. It was an honor working with them. They did great. Cheers

Great customer service! I called on a Saturday afternoon. Karla called me back within 10 minutes. She was so nice. Charles came out about 2 hours later, and diagnosed the problem with my a/c immediately. Mind you, it was 100 degrees outside, and even hotter in my attic. Bless his heart! He didn't have the part I needed (blower motor), but thought he might be able to get one from a co worker. He called me back in about 30 minutes, came over again in 15 minutes, and had it installed in less than 30 minutes. In my opinion, that was above & beyond the call of duty! The forecast for this weekend was sweltering, and he did what he could to get our a/c fixed. THANK YOU!!! I definitely recommend using this family owned, local company. I would rather use them than the bigger companies. I a

We have used RKL Heating and Air Conditioning for a few years now and we are extremely happy with the service and the way they do business. We just had to have our AC replaced and they gave us fantastic equipment and the crew was very professional and did a wonderful job. We cannot recommend RKL highly enough.

AC quit working on Friday, so reached out online Saturday morning. They had a tech to my house within the hour (Robert) and he found the problem & had it working within 15 mins THAT'S EXCEPTIONAL CUSTOMER SERVICE RIGHT THERE FOLKS!!! Cannot thank you enough Robert!! I highly recommend RKL Heating & Cooling, Inc. Will definitely use them again if I have AC / Heating issues in the future.

I chose RKL because of then being family owned how long they've been in business and that they were willing to do after hours calls.Even though I didn't need an after hour call it was nice to know that I wouldn't be bothering someone when I called them over the weekend. Our technician was fantastic stellar I would say. He was punctual.The work was great.He explained everything he did in detail . I could not ask for a better technician.He had our problem fixed within minutes. I would recommend RKL to anybody.Who needs any hidden air work done on their home.