Artisan Window & Gutter

Artisan’s 2 workers were meticulous, friendly and persistent. They left our windows sparkling, our plants intact, and even managed a difficult interior skylight screen removal and cleaning. Marvin and Gabriel did excellent work. They stayed with the quite time-consuming task of replacing one screen in particular that was very hard to line up right - no fault of theirs - with patience and tenacity. Hope we can have these two again next time.

Artisan has been cleaning my gutters for a couple of years now, and I've been very happy with it. So this year I also had them do window washing and moss removal on my roof. Everything is great. They make the booking process very smooth, they stick to their price quotes, they're decently affordable, and they do exactly what they say they will, to a good standard of quality. This is one house maintenance task I never have to worry about again.

In February '24, the week prior to our annual fundraising event in our building, I noticed how dirty our windows were. I didn't have a relationship with a window cleaner so I looked online for someone local, nearby, and called Artisan. I worked with Manie, sent him photos of all the windows to be cleaned, with measurements, and he got back to me promptly with a quote (which was a most reasonable amount.) Their worker came out a few days later and did a thorough, professional job. Site was left clean and all windows were spotless. Then Manie called to follow up, asking if our expections had been met and if we were fully satisfied. Artisan is now our go-to window cleaning service and we look forward to having them out again this summer to clean the second floor windows.

This is my second year in a row hiring Artisan to tidy up my windows, gutters, covered patio and walkways. This year we focused on power washing the black, murky, moss covered aggregate walkways and WOW! They are now bright and clean like brand new (they are 15 years old). I really appreciated Odin's expertise and hard work, and value the owner Josh's flexibility with my schedule. Besides the high quality of work, I trust these guys and look forward to my next cleaning after the Winter. Thank you Artisan!

Utterly unable to revise a bid. Muppets. I sent them a revised PDF with some of the line items crossed off. Then two weeks of follow up calls every few days from a young sales person telling me I have a bid and do I want to proceed. But it was still the original bid they sent. Each time I would tell them I need the revised bid, and each time the young sales person said they can't see the email I sent with the revised bid. It's like starting over every time you talk to this company, but worse. Three weeks of wasted time and never a revised bid for me to approve. No work for them and just wasted time for everyone involved. A disorganized and impossible company to communicate with.