Artistic Pools of Florida Inc.

Sad that this business is ran the way it is by James. He's rude and unprofessional. Used them many times and spent a few thousand dollars with them and they insisted charging me a service trip for a technician that didn't know what he was doing on a pool heater repair. James threatened to meet me in person and settle the matter. I have no time for physical violence. How about work on your temper and customer service skills. Their other review speak for themselves. If it quacks like a duck it's probably​ a duck. Take your business elsewhere. Oh Shawn the senior service tech is amazing and should really look for a better company to work for.

I have used this company, and it was terrible service. I was charged monthly for once a week pool service. They would charge me and rarely show to clean my pool and claim they were so busy. I feel that when one charges one for a service but does not fulfill the service, it is just like stealing. They were well aware they were not cleaning and were still receiving payment. I called the company several times about this, and they assured me this would not occur again. It continued to happen repeatedly, so I ended my service. I would not use this pool service.

I called Chris Jones the morning of my appt. to confirm and found out he forgot me on the schedule , I should have know better at that point but proceeded anyway. Once Todd the repair guy finally showed up he left in the middle of taking my spa apart and was never to be seen or heard from again. I called Chris Jones back and he said he would have Todd call me but never did. When I called back to speak to management all they would do is let me speak to Chris Jones again. After 2 days of calling Chris Jones I finally gave up and found a real company to come out and pick up where Chris Jones and Todd had failed miserably. I wish I had researched this company before wasting my time with them. In my opinion they are unorganized, incompetent and unprofessional , do yourself a favor and do y

HORRIBLE Customer Service. Alicia is beyond rude! No one ever calls back. I called for over 2 months with no returned call. If you want a call back don't pay the bill. Once they call you they want to argue with you when you question the billing. I am told there is "GPS proof" the pool tech went out, yet my word and pictures that my pool has not been serviced doesn't matter. So tired of being taking advantage by these companies that see a single woman and think they can BS her. I am a woman however not dumb or blind. MY POOL has not been serviced as should have this is why I question the billing. Please make sure your research companies first or learn how to do it yourself!

Used to have pool service through them but now I do my own, used them again because I needed a new pool pump and they didn't come for the appointment, it was a Friday so I was worried we would be without until Monday. Manager did make it right by coming out very early the next day to get the job done. Job was done well and pool is cleared up.