Asplundh Tree Expert Co

Asplundh came out and cut down a tree in my front yard, they got up the limbs and said a truck would come get the logs but when I got back from vacation 2 weeks later the pile of logs are still here. I have called every number I can find which are only prompts to let me know I have to email them. ABSOLUTELY NO customer service!!!! This tree was cut Nov 12th, today is Nov 26th

Their workers were cutting along my property and dropped countless trees and limbs on my electric fence, which was marked very clearly as a high-voltage livestock fence. Five calls to five different supervisors, including Sophia Spinelli and five voicemails left. Not one single person ever called me back. Typical poor leader ship is just as bad as their workers work ethic.

They came yesterday to cut back the hedges under power lines. They did a subpar job of cutting back the hedges. Drove through my yard and left gaping holes since the ground was wet. Disrupted a meeting with the woodchipper. Based on the reviews this is apparently standard operating procedure. It would be great if they could pretend to be thoughtful or considerate.

12/28/23 you guys just did the best job cutting back the limbs and hangover (for Duke energy) in right of way at 6444 Burlington Rd and it is the absolute BEST job any company has done there in the 22 years I've lived here! I am so thrilled and thankful those pines on the line aren't gonna snap and take out the transformer this year, like it usually happens every winter. I'm still smiling about how good it looks.

The worst. I wish Duke Energy would stop contracting with them. When they came to trim trees along the street at our old house they cut limbs with Halloween decorations on them. Just let it all crash to the ground. Had they left a note the day before I could have removed them. Worse yet, I was home at the time and they could have come to the door to ask me to take them and my other decorations down. Also broke the solar light at the top of my driveway. They are back at it again, this time at our new house. The power lines here run behind the houses and when I looked out, they were just letting everything fall on my new split rail fence! They then proceeded to just pull at everything stuck in the wire, not taking any precautions to not bend anything. And the one of the guys even stood ON