Aurora Plumbing Supply Co., Inc

Absolutely happy! Stopped in to buy a replacement shower head today. The guy at the counter (sorry I didn’t get his name) showed me the problems with my current model and described how to fix it. Did the repair and the original equipment works fine! Appreciate the honesty and advice - I’ll be back for any future plumbing needs!

We worked with Anthony at Aurora Plumbing to get all the fixtures and material for our bathroom remodel. He was very helpful in guiding us through this process and selecting the best material for our project. Anthony was always easy to get a hold of, and very responsive to our emails and calls. I definitely recommend Aurora plumbing to anyone looking to remodel their bathroom or kitchen. Great local company to work with!

I came to Aurora Plumbing last week to purchase a part for a ventilation fan I was repairing for a client. I installed the part the same day, but it immediately made loud noises and clearly wasn’t functioning properly. Within an hour, I returned to the store with the part, clean and unused, and explained the issue. To my surprise, they claimed the part wasn’t theirs and refused to refund or exchange it. I was left with no choice but to buy an entirely new ventilation unit from Home Depot just to finish the job. Extremely disappointing customer service and a lack of accountability for the product they sold. In my experience, you’re better off going to Home Depot or Lowe’s where return policies are clear and customer support is more reliable. Response to business owner: I decided to purcha

We're a residential couple with a relatively light kitchen plumbing issue. Sean greeted us and listened to our issue. He kindly explained that he would need more information and gave us his card. When we returned a couple of weeks later he remembered us and took our faucet into the back of the store and proceeded to test and fix our faucet. He explained that there were some more expensive options but they could pose a risk in the install in our older home. He had us come around and showed us what the issue was. All said and done we spent very little money getting exactly what we wanted, but that being said, we'll be going back there for every plumbing project, big or small, going forward.

Working with knowledgeable people is priceless. The staff is helpful and most importantly they know plumbing. If your objective is just to get the cheapest price then go to Amazon, if you want to do your project right then aurora Plumbing is your best choice.