Backyard Oasis Pools Inc

Backyard Oasis is one of the most professional pool companies I have dealt with. They designed and constructed our family pool in North Raleigh. From day one, I felt as if the company knew what they were doing and helped me through the process of designing my pool. They coordinated all contractors and processes of inspection and locating services for various projects being done at the same time. The company finished on time and on budget!! I couldn't be happier with my pool and Backyard Oasis! Would recommend you give Sean, Vance or Karen a call and get to work on your pool!

Working with Backyard Oasis was a pleasure. From start to finish, they were friendly, professional, knowledgeable, and on-schedule. We are so happy with our pool and the care they've given us as we adjust to being pool owners (which was more complicated than I'd expected ;-)) If you're thinking of adding a pool to your home, you would be well served to give BYO a chance to bid on the project!

I am beyond impressed with the level of service I received from everyone in the company throughout the whole pool construction process and after the pool was up and running. In the past, I have dealt with contractors (in other areas of construction) that do not communicate and keep me updated during the construction process and that do not handle questions and concerns after everything is complete. But the whole staff, including the 2 owners, replied immediately to all my questions (even during the holidays) and made me feel like a valued customer and that my pool was not just another project. They took a vested interest in my project from the beginning and kept it that way and they still are even after everything is done . I would HIGHLY recommend them to anyone interested in installi

We met with a rep from Backyard in June of 2020 to discuss our pool desires. The rep came out, looked at our property and said he'd be back in touch within a week or two with a proposal. Two months later, no word at all. When I followed up after two months, I was sent a elementary sketch of a pool design via email. When I asked for estimates on costs, was told that would follow within two days vial email also, although he did say he preferred to present the estimate in person. I had said that was fine as well. Three weeks later, not a word at all. If you're too busy for my business, kindly say so and I'll move on. But don't waste three months of my time. As a small business owner myself, I have much more respect for my customers than that. There are too many pool companies to hav

Sean and Vance built our pool last summer of 2016. After plastering there were several very visible cracks on the bottom. They fought for a year to get the plaster installer to fix the cracks. The repairs are being done this week. I appreciate the determination to get our pool right even after so much time has past. Sean showed a lot of class doing this and can be counted trustworthy with such a large investment as a pool.