Bath Fitter

Great experience with Bathfitters of Woburn. Starting with Bill in sales, he walked me through the process outlining all the details. Installation took just a day with John installing new plumbing and Nick installing tub overlay, walls and doors. There was a small issue with the door guide. They all returned the next day to make it right and insure the job was completed. All three guys were a pleasure to work with. The job site was left very clean when completed. Thanks to all

I just got my tub to shower conversion, came out better than I imagined. People were great from the sales person who was very laid back. The installer John was also great did an amazing job, did a great job cleaning up after the job was complete. I had about 5 other bathroom replacement companies come in. Was blown away by how much they wanted to charge. I live in a condo on the third floor of 6 story building was not an issue for Bath Fitter. So the guys over at Bath Fitters in Stoneham, Ma were great in overall experience.

I had a tub/shower remodel from Bath Fitters back in 2011. It has held up very well, for almost 13 years. Recently I noticed an air pocket and then water eventually got under the acrylic overlay. I called Bath Fitter and within 3 days it was fixed. Nick did such a great job with the tub, taking out the overlay and then resealing it. But he ran into some unforeseeable plumbing issues where very old copper pipes broke and needed to be replaced. Within a half hour Jon (the plumber) arrived and replaced those old copper pipes. I can't say enough about Bath Fitters and both Nick and Jon. I highly recommend this company and if you are lucky enough you will get Nick and Jon to do your job.

Bath Fitters finished on Friday replacing the tub with a walk-in shower.. My elderly father attempted to take a shower on Saturday but the water wouldn't drain at all. Called Greg the sales guy and he said to my 90 year old mother to hash it out with the Bath Fitter plumber who did the work. We tried 2 days in a row but they wouldn't return our calls so we called a regular plumber who pulled out a glob of caulking. What this also means too is that there is NO WARRANTY as claimed. If they won't even return a call then this is nothing but a hit and run outfit right? The DESERVE this rating. For those of you who things went well for then good for you but anyone else thinking of doing business with them should beware.

We had Bathfitter do a tub and surround over a tub glaze that did not work. Kathy in the office is a gem. Greg the sales person was informative and Jason the installer worked hard from morning until evening. He also provided us with guidance as to the trim work and accessory placement (curtain rod, tub shelf, etc). We really like the new tub and surround, modern and easy to clean. I only gave 4 stars because I am disappointed that no one has called to follow up. We were getting frequent phone calls before we made the $$$ commitment. I guess I expected some follow up once the work was completed.