Benchmark Appliance, Inc.

It was truly a last-minute situation, and I urgently needed my dryer serviced. A friend recommended **Benchmark Appliance**, and from the first call, the experience was positive. The representative I spoke with was professional and promptly scheduled an appointment. The technician arrived within a reasonable timeframe and resolved the issue efficiently. Charlie, the technician, was honest, addressed my concerns clearly, and helped me make an informed decision. In the end, my dryer was fixed, and I am very satisfied with the service. I would definitely use Benchmark Appliance again in the future.

This place sold me an amazing washer and dryer for an even better price! They came and delivered it on time and I couldn’t be happier with this place. Thank you guys so much for helping me and I will be back!

I am very dis-satisfied with the lack of response from Benchmark. My LG refrigerator purchased June 2023 is having compressor and freezer fan issues. LG and Lowes take no responsibility for their lousy products. This is second 3rd part repair company that has ghosted me after I contacted them. I paid $150 for a tech so "look" at my fridge and tell me it was broken. They claimed to order the parts but there has been literally no contact. I have lost so much money on a faulty worthless refrigerator and now more on trying to repair it.

We used Benchmark Appliances to fix our dishwasher that had a broken latch and a stripped screw on the panel that was a real challenge to remove. I received prompt and courteous text updates from the office. Charlie, the owner, was our repairman. He was a really nice, hard-working guy, he got the job done for a reasonable amount, and he even followed up to see how it was working. I was very pleased with the service and his magnet is now on my fridge!

Benchmark's team and especially Charlie the tech did an excellent job, communicating repair schedule, showing up on time and doing excellent work on our refrigerator in our motor home. Not an easy job. We will definitely call on Benchmark again when needed.