Best Exterminating Services

I had a very disappointing experience with "Best" Exterminating. The company failed in several critical ways that made this a frustrating and negative experience for me as a customer. 1) Lack of Clear Communication: The company never communicated upfront that payment would be required regardless of whether the groundhog was caught. In fact, the technician specifically told me payment wouldn’t be due until the job was complete. If they expect customers to pay for unsuccessful attempts, that absolutely needs to be made clear before services are performed. 2) No Follow-Up: After the trap was set and failed to catch the groundhog, the company did not follow up with me at all. For 3.5 months, I heard nothing—no updates, no status checks, and no further interest in the job. 3) Unreasonable Bi

I can't say enough about my experience with Marco. First of all he arrived on time. He was very professional, polite, knowledgeable and very honest. He took his time and was very thorough in treatment. Marco was able and willing to answer all questions that I had. I appreciate him going above and beyond in helping to resolve our pest issue.

We’ve used them for the past couple of years and have always appreciated their help. They have fast response of it’s a pest emergency and are also like clockwork with our quarterly services. Brian our usual tech and is awesome. We just met Darien and he was also great. They always ask if we are having any issues so they can better adapt to our needs. We plan to continue using them for the foreseeable future.

Jeron did an excellent job getting me switched over from previous company. He paid attention to what I needed, explained everything he would be using and currently I have no issues with ants coming in. He was very professional and courteous. Pricing was higher than the previous company but you get what you pay for and I am much happier right now.

I had a routine preventive maintenance service done by Best Exterminating on October 30, 2024, and Darius was phenomenal. He was efficient and very polite. He got the work done in a timely manner. I would recommend Best Exterminating.