Beyond Wow Plumbing & Drains

They repaired my front yard water main pipe leak back in Sep 2022, and now about 3 years later, the a leak reemerges from the same place. I called them and they said their warranty is only for 1 year. To me, a pipe which is flexible and is buried in 1 ft of dirt should not fail just in 3 years. Poor workmanship or planning by them. The manager did not even want to acknowledge that there could be any poor work by them and she said we are 100% sure we did the work excellent!!!! How can you be sure, and even she was not willing to give some discount to a returning customer who has had the same issue. I will not work with them anymore, and the first time I worked with them I believe they were very pricy. The 2-star that I give is only for for their nice greeting and conversation, although that

So, I initially gave a 5-star review because our service tech, Andrew immediately came into our home (before beginning any work) and stated that he and his colleagues were in competition to get the most “5-star” reviews. However, this was my grandmas house where he replaced the 30 year old faucet and this archaic faucet was better than what they installed! I had requested a service call because this thing has been leaking like crazy since “Beyond Wow” installed the replacement faucet and mind you, we had a handheld shower head prior and apparently, they don’t also critically think about if it was a handheld shower before, maybe we want the same thing installed. I came back to my grandmas, to find a fixed shower head installed. Nevertheless, digressing back to my initial complaint (one of

Zach and Sean came out to install our Grohe water filter/ carbonator and a special drain for our master bathroom sink. I truly appreciate their skill and professionalism in handling our home. They wore shoe covers which is such a rare but greatly appreciated courtesy! I felt very reassured by their responses to my Many questions. Lol. We have used a few local plumbers but I really was left with a positive impression of Beyond Wow Plumbing and their work thanks to Zach and Sean. They had me thinking “Wow could all of our plumbing work had been this easy if we called them sooner?”. I hope to have them back out to install something else for us when it arrives.

Had two leaks, asked them to come fix the leaks. The toilet gasket seal had rotted enough to form a small leak. This is a $5 fix for parts, and a 5 minute fix, was willing to pay for the convenience since my other problem existed as well. The only quote offered was to replace the entire toilet with a several hundred dollar replacement "rebuild". This is despite them correctly identifying the leaking gasket. Simply replacing the gasket was never offered. The kitchen faucet was also leaking at its base, slightly more complex issue that was going to require replacing the faucet. Similarly, the only quote offered was for a "full faucet rebuild", and specifically pushed a "nice delta faucet" for $350. Between parts and labor, the quote for these fixes was over $1800, probably about $1600 too

I was able to get an appt within a week and the technicians that came out were very helpful in explaining what I needed, walking me through the parts and prices. They had the parts with them and got everything completed same day. They were careful to wear booties inside since it was muddy outside, and my dogs loved them. Highly recommend Weston and Carson!