Big Fish HVAC

After multiple service calls with other companies that resulted in only temporary fixes, we were fortunate to find Big Fish. Eric was friendly, courteous, and quickly diagnosed the issue with our refrigeration system. He thoroughly explained the repair process and pointed out areas where some preventative maintenance could help prevent future breakdowns. Eric was able to arrive promptly, diagnose, and complete the repair before we had to begin the painstaking process of moving product, a huge relief for our team. Despite our challenging security and elevator setup, he demonstrated exceptional patience and professionalism throughout the entire visit. We are incredibly grateful for the fast response, efficient repair, and thoughtful follow-up. Highly satisfied with the overall experience a

Roberto came and repaired my ice machine which I was so thankful for! He came the day after the work order was created and explained what the issue was to me. He arrived on time and fixed it in a timely manner. He also stayed to make sure it was working which I appreciated.

Eric did a great job taking care of us today with preventative maintenance on our RTU’s. He even tried fix an issue while being here to instead of passing it on to the next servicing professional. Profesional, timely, and a good attitude. Thanks for helping us out for us Eric.

Big Fish has the best customer service and are always so quick to get anything fixed. You’ll be glad if Roberto shows up!

Robert has been great, every experience I’ve had with him has been informative and pleasant. Really happy with his service.