Big Wave Heating and Air Conditioning

We had to replace an old furnace and got several quotes. We decided on big wave after meeting with Charlie for the quote. He was very knowledgeable and professional and worked with us on the price. Jeff and Derek did the installation and were also very courteous and professional. They did an excellent job and we would recommend them highly.

We had a great experience with Big Wave. Just a minor repair on our furnace. Online scheduling was easy. Schedule window was nice and small. They called the morning of the service to verify the problem. They texted when they were on their way. Charlie (the owner) is who came. Super friendly guy. He fixed the problem quickly while explaining it in detail. He even provided advice on basic maintenance I could do to extend the life as long as possible. I don't want to have any future HVAC issues, but if I do then I know I will call them again.

Big Wave put on an exhaust for my furnace and reattached ALL my ducting in my attic. Charlie was very accommodating with my schedule and was able to work directly with the asbestos abatement company. This made the entire process seemless and stress free. They were punctual, professional , communicative and left everything clean when finished. I highly recommend giving them a call to explain what you need done and they'll get it done. I was totally impressed with how they handled everything!

Big Wave Heating and Air Conditioning exceeded our expectations. Charlie, the owner, did a very thorough attic inspection and even beat a big-box store’s lower estimate by several thousand dollars. The installation crew was clean, professional, and friendly. Jeff, the lead, patiently coached a new tech, which really impressed us. We also learned Charlie and Jeff are lifelong friends from Massachusetts, and that trust shows in how the team works together. Charlie recommended an electric heat pump that pairs with our solar panels, is whisper-quiet, and qualifies for tax credits. We couldn’t be happier and highly recommend Big Wave!

I had an amazing experience with Big Wave Heating & Air Conditioning! From start to finish, everything was smooth and professional. The owner, Charlie, was super helpful and clearly explained all my options for a new furnace. No pressure, just honest guidance. The install crew, Jeff and Derek, were great. They showed up on time, worked efficiently, and treated my home with respect. The workmanship is clean, the new furnace runs perfectly, and they made sure I understood how everything worked before they left. It’s rare to find a company that’s this trustworthy and easy to work with. I highly recommend Big Wave Heating & Air Conditioning to anyone needing HVAC service!