Brightwater Heating & Air

I trust Sean’s work with every project I have given him and I highly respect his professionalism. Very happy with the turn around time as usual. Always gives thorough explanations and provides all options with no bias or BS! Will definitely be a long term professional business relationship so I hope God blesses us with prosperity in business.

This was the best service I’ve ever had with any customer service. I was able to get reassurance of the steps I took to make sure I replaced my thermostats correctly. Got them both up and running! Thank you Sean! He was very patient and helpful. Definitely recommend this service to others.

Wow, this guy is EXCELLENT. I called for quotes and visits from around the HB and Westminster area. In short, he is the most experienced and TRUSTWORTHY expert. So, look no further. The big heater companies tried to sell me parts at 3x market price and a new furnace, but Sean at Brightwater diagnosed and fixed the issue in under an hour AND he did it with excellent customer service. Sean has 20+ years of experience. I am very happy to have found him as an honest and local expert. I couldn’t recommend his business more.

Sean answered on the first ring, there within 30 minutes, and promptly identified the issue and got to solving it. He changed a critical AC unit motor for our spa just as the weather was starting to heat up. He also changed some vent filters for us that had gotten pretty dirty and hadn't been changed in quite some time. Pricing was reasonable and service was excellent. I'd suggest anyone works with Sean before they go to a private equity backed HVAC company that tries to push full system replacements on you! My preferred vendors don't have foreign call centers / AI agents answering the calls. They don't ask for 10 pieces of information before telling me whether or not they have an available slot for me. Sean is the man!

Our heating was not working. Not only did we need a new thermostat, but the gas guy said there was a leak. I got Sean's number from my neighbor and Sean was here within hours. He fixed the leak and replaced the thermostat. He is not only professional but a very nice person. I recommend Brightwater and Sean one hundred percent: a local small business worthy of support.