Bill Pentz Well Service

I had the pleasure of working with Nina, and she was awesome. My pump stopped working while I was out of town, leaving my wife stuck at home with no running water. Nina was able to talk us through getting the water back into the house until she could arrive in person. I truly appreciate her taking time out of her schedule for a late-night call—being without running water is a miserable experience, and you don’t realize how bad it is until it happens to you. Thanks again, Nina, for your dedication and professionalism.

I had a new pump installed in my well by Bill Pentz Well Service. About two years later, I experienced an issue that I assumed was a pump failure, so I called them back out. Phil, the technician, went through every possible cause step by step and didn’t stop until he found the problem. I had already checked everything at my house and shop but couldn’t find the issue—this is exactly why it pays to have true professionals look at your system. Phil and the team at Bill Pentz Well Service are not only skilled but also honest and dependable. When you don’t have water, you’re desperate for help, and some companies might take advantage of that. Bill Pentz Well Service has never done that—instead, they work with you to get the problem solved as quickly and efficiently as possible. I can’t recom

During Christmas week our home irrigation pump was having an issue and emitting a high pitched noise which I assumed meant it was failing. I immediately began researching and calling well pump companies, one of which started a “help ticket” with me online then ghosted me. I finally discovered Bill Pentz Well Service and gave them a call. The person on the other end of the line, whose name was Chris, was polite and helpful. He did explain it was the holidays and they had a few jobs going on but had me text him my info and said he would be in touch ASAP. As promised they called me and set up an appointment right after New Year’s Day, they not only fit me into the schedule but called me, came out, assessed the issue and installed a new pump all within 3 hours. Good companies are hard to

My Aunt and Uncle and my quadriplegic cousin were without water in their home. They called a well company! (Company X) They installed a new pump but it was determined that the well casing was split and needed to be replaced. This company never came back! Leaving the well and new pump unusable! After 6 months of many unanswered calls and text messages, I stepped in and hired Bill Pentz Well Drilling! Dallas and Chris came out on the scheduled day. Late! But they called to tell me they were running just a little late and would be there in ten minutes. They arrived in eight! Thats good customer service! They were very polite, dressed appropriately for the work they were about to perform and very approachable! They listened to my concerns, assessed the situation then explained in detail what

I am currently in my inspection period for a home I may be purchasing. I searched online and came across Bill on Google. I reached out and got a response immediately from Bill and he scheduled an inspection for me two days after the call. The gentleman he sent out was professional and extremely knowledgeable. He represented Bill and the company extremely well. The inspection price was incredibly reasonable and the estimate for further services was in my inbox the same day. If I end up moving forward with the purchase of this home, Bill will definitely be the person I call to help me ensure all me water well needs are met. Skip the nationwide money hungry businesses and support local, honest, and hardworking Americans like bill and his incredible team. God Bless!