Brown Plumbing Inc.

Abel and Joel were awesome! They worked quietly and efficiently and we are happy with our water heater upgrade. Our bathroom vanity upgrade is better than envisioned and the faucet is much easier to turn on and off. We are beyond pleased with the quality of work and finished product.

Charged $4300 for a $1300 tankless water heater install. They didn't change pipes or move things around as they went with a Navien 180 that does not require gas refitting. Copper that was added for the fitting is viewed in the image attached. While $3000 in labor/materials is something I agreed to because I was told they were a quality plumbing company so I expected to pay more than any regular ol' plumber, I did NOT agree to having a massive whole cut into drywall and left open. Since they had already done it, I reluctantly said "I guess I'll get that fixed" only to find out that the new copper they ran was in the way of the wall. I called to get that corrected and was ignored for 4 days until finally they sent someone fix it...... THEN TRIED TO CHARGE ME MORE TO FIX WHAT THEY DID INC

Alfredo came to service my house and did an excellent job. He was easy-going and kind, and explained clearly what needed to be done. I really appreciated his patience—he waited for me to arrive and also for payment without any issue. He fixed the problem in under an hour, and everything was handled smoothly. I would definitely use the company’s services again if needed. Highly recommend Fluffy! Feliz Navidad!!!

Brown plumbing did an a great job getting to our service call quickly. We had some broken pipes due to the freezing weather over the weekend. Alfredo was the service tech and he was awesome! He replaced all the damaged parts and got everything work in properly. He was very professional and did a great job of communicating. Brown always does a great job making it easy to refer them.

Had to have emergency services late on a Saturday afternoon at our student apartment. Abel said he would be there in an hour and he was. Fixed the issue quick and kept in touch with us about his progress the entire time. Reasonable cost for such short notice and on a weekend. Highly recommend!