Bruce Trano Plumbing & Heating

I had them repair my heating system. They came the first time to evaluate it and then did not return for 1.5 weeks. When they did return, I asked them several times for estimates Which they did not provide. Eventually, after doing the work, they charge me $250 per labor hour and rounded up to 1.5 hours for a job to replace two steam traps on my radiators. Between the lack of transparency, abnormally high labor cost even for the area, and lack of timing communication I would not use them or recommend them in the future. Additionally, they did the bare minimum while they replaced the steam trap, the valves that are right above it were not repaired and are unusable.

Excellent service‼️ I spoke with Ryan at 11:15 about a leaky faucet and tub shower. Said he'd check to see if he could get someone in soon. Within 5 minutes he called me back and by 11:45 Mike was here working on the faucet--Quick and professional 👍🏽

I had a leaking pipe in my utility room and I wanted to replace a spigot outside. I gave Trano a call but an estimator was not available for a couple days. no big deal the bucket was doing a great job. The estimator was really nice and explained my options. later that afternoon the office gave me a call and left VM saying they emailed me the estimate and they were available to work the next day. I was able to get them in the next day. The guys that came to do the work were also nice and explained to me how to shut off the water to the main line with the alternative valve and how to winterize the spigot. the previous home owner didn't leave me notes and I am still learning how to maintain or not mess up my home. I found my go to plumber.

We have used Bruce Trano & Sons plumbing for the past two decades and they have always delivered. They are extremely reliable, come out for appointments ASAP (emergency basis too), are very knowledgeable and perhaps most importantly they are honest & trustworthy. Sadly, you often read/hear acomplaints from people who have been ripped off by contractors performing unnecessary work and charging excessive fees, I can assure you that if you use Bruce Trano & Sons for your plumbing issues you’ll I never have to worry about that again when it comes to your plumbing.

We have used Trano for so many plumbing and heating projects at our home. They are very responsive and always do a great job.