C-Thru Sunrooms

I met with Bruce in nov. 2018 and gave him approx. 7K as down payment. It took over 7 months of nagging to get the anyone to my house to construct the sunroom. I, initially was told Duncan was the site manager but he made unkept promises and was not returning my calls. I finally got a new site manager and the job was completed with no invoices or warranty info provided. My phone calls were not returned, Bruce's phone no longer worked. No one at c-thru wants to hear about it or be helpful. My project is complete, time will tell as far as quality (rain,etc). A customer should never have to fight for a project to be done or get invoices once it's done, I still have nothing for taxes. Look elsewhere until the contracting issue is resolved or you will have the same headaches.

We purchased the Cthru products for such a bargain price! it's hard to pass up such a great deal. No wonder they're so crazy busy! We bought a couple months back and the build just finished up on Monday. It looks amazing!

I bought a brand new manufactured home that I was about to close escrow on. Bruce came out to give me an estimate on an inclosed patio. This proposal turned into an invoice without me knowing or him going over it with me. Job was on hold pending approval from the park and confirmation on the materials. Bruce collected way more then 10% he collected 25% and also wrote my credit card # down on paper. Told me verbally your good to back out approved or not. Very shady company with no values. Nothing was purchased or agreed upon. Bruce will not give me my $2100 back. Time to take them to the BBB and the License Board. Beware!!!!!

I am speechless! The pricing is phenomenal and the products are fabulous. The only negative I can take away from my experience with Cthru was their wait times. It felt like they were always getting backed up with orders due to such a high volume. Although, that was really out of their hands and they did the best they could do given the circumstances. Overall, very happy with my experience.

Disclaimer. I think I dealt with a different vendor out of Encinitas. But gives the product a bad name. Their customer service sucks. The kids that came and installed were good, but don’t pay them off until you make sure all correct. I had a couple issues but paid in good faith. Promises made to fix, but now the installer, Jason, appears to be dodging my calls for over a week and the C-Thru main office won’t return my calls. So these may be different folks, but be careful.