Capital Home Improvements

NEW 11/25/25 House still in disarray. Not one promise fulfilled, even with lawyers involved. This company also uses the name New Day Construction to continue to do business. Edit 7/23/25 Currently, nothing has changed with our situation. Eleven months have passed and our windows remain unfinished. I was told someone was getting back to me about a month ago now. We have been promised numerous times that things will be finished. The windows stayed improperly installed all winter. I couldn't be more disappointed in the character and morals of this business. Capital Home Improvements was asked to install a bay window in August. We were told the window was ordered in August. We were then told the window would finally be installed October 7th at 9:30 in the morning. I took the day off from wo

Update 4/8/2025- Paul Conklin has rebranded Capital Home Improvements to "New Day Construction." Syracuserenovations The owner of Capital Home Improvements Paul Conklin met with us August 3rd 2024 about a large project on our house. The work began promptly on August 4th. The work included, new roof, siding, windows, gutters, garage door, sliding glass door, adding a covered porch, sidewalk and concrete removal, basement waterproofing and attic insulation. Paul has received multiple checks from us totaling $65,000. To date (October 11th 2024) only the roof is done. The siding is incomplete and poorly done, not one window is finished. Empty "Twisted Tea" bottles were found throw around with the rest of the junk in our yard. Nobody in our family drinks so i wonder where they came from? Our

On July 12th, 2025, I got a quote from Paul Conklin representing NEW DAY CONSTRUCTION to replace my metal roof. July 28th the new roofing was dropped off, which was the completion week on the contract, the next day got a message stating that his crew would like to start the roof the following week. They never showed. By the middle of October I sent a message stating that I signed a contract that stated the work was to be done back in July, and gave him the option to get the roof done or refund me the labor pay ($4,000) that he requested and part of the material cost (total of $6,000) due to not all the materials were dropped off. I never received any message for two weeks, still haven't received anything to date (12/4/25), I filed a claim with the BBB (Better Business Bureau) which they ha

Paul of Capital home improvement is the last person you should call to repair anything. He is unreliable, unorganized, overpriced, and is a bold faced liar. They don’t have any internal employees and rely on second and third tier sub contractors. Thats ok if you can get them to show up.. Unprofessional left trash everywhere and I spent 2 weeks picking up roofing nails. They attempted to install windows as well, still dealing with those issues… TAKE YOUR MONEY ANYWHERE ELSE, THESE GUYS ARE THE WORST CONTRACTORS ON THE EAST COAST.

EXCELLENT SERVICE, Showed up on time, great team of people. professional work, highly recommended, best and lowest price. Can't go wrong with this company!