Capps Mechanical LLC

Used them for a new HVAC install. Technicians and people I interacted were great. The reason for 3 stars is due to the opaque invoices. The cost of the HVAC plus install was $14k (not itemized, only a single number) but when the HVAC was being installed it was discovered the actuator was leaking and the new HVAC installation could not be finished that day as the actuator part needed to be ordered. My understanding was this part cost about $100. They came back to finish the install when the new actuator part arrived however following that I received a second invoice totaling $490 (this was in addition to the $14k I already paid). The invoice was not itemized and it’s not too clear how they arrived at this additional $490 number.

Cannot recommend Capps highly enough. They beat out competitors easily with a reasonable quote, and offered excellent customer service and seamless installation experience. We are thrilled with our new heat pump and the installation crew and Tim Capps were kind, patient, prompt and professional. Don't go with anyone else for your HVAC needs in the DMV.

The Capps Mechanical team recently completed a large, multi-zone installation for us. Our house had a traditional 4-ton compressor and a gas furnace that was adequate but never could balance the second floor due to poor ductwork. Our old system was 20 years old and starting to fade so we started looking at options a few months ago. It's surprising how many contractors want to install something that works best for them and don't even know their product line! So glad we called the Capps team and started a consultation with Tim about the various options we could consider. The team answered our many questions and we ultimately arrived at a dual/multizone system that zoned heating/cooling across all floors. For the first time, we can be comfortable anywhere in the house, while also operati

Capps Mechanical replaced our forced air gas furnace and CAC with a Mitsubishi cold climate ducted heat pump. Electrify DC, which leads a campaign to encourage DC residents to convert gas-based HVAC to heat pump systems for climate and cost savings reasons, identified Capps and several other contractors as top performers on gas-to-heat pump conversion projects. I sought several bids. Capps price bid was competitive, but Tim Capps' expertise and straight-forwardness during the initial visit was the difference. He explained the key considerations between different heat pump models and did not try to upsell. Anthony led a competent, professional team in the installation. When there was a slight technical glitch during the install, Anthony explained clearly the challenge, his strategy to add

We had a great experience with Tim and the Capps Mechanical team. They recently installed a combi-boiler to replace our old boiler and water heater. Tim was incredibly helpful and thorough in answering our questions and provided a quote very quickly. The crew, led by Victor, was really great at communication, showed up on time every day, and cleaned up very thoroughly. We are extremely pleased with their work and will definitely use them again.