Captain Air Heating and Cooling

Actually in Ben Wheeler but Jonathon did an excellent job! Showed up when he said he would and was very thorough 👍🏼

AC compressor failed during July in Texas. Technician was on time/prompt and polite, although he discovered there was little he could do to immediately put it back into service. Captain Air ordered the replacement part and techs were back directly after it arrived. Again, prompt and polite. AC system is working well, again. Good work! I will use their service again and suggest them to anyone else needing it.

Love love this company. Came out to give us air conditioning again. Amazing service. Juan came out yesterday to give us estimate. Answered all our questions before we asked them. Daniel, Josh and Pablo very professional, friendly and didn’t mind our dogs. Were done with everything in record time. From the ladies answering our calls, to the workers top notch. Highly recommend this company for all your AC needs. They have our business for years to come

The technician that was assigned to my issue walked me through all of the steps that he was taking during the repairs. He had an opportunity to install a "workaround" part but explained to me that he wouldn't do that with his own system so he wasn't going to do it with mine. I appreciated that level of professional integrity, especially since it meant that he was going to have to come back out to house after the part was received. He arrived two days later to begin the repairs while another technician was on the way with the part. In short order, they had replaced the item. And THEN, they cleaned off the outside unit, spraying down all of the vents to ensure proper operation of the unit. Neither of them left until they knew I was satisfied with the repairs. All I can say is, Ask for Chris

Our tech was amazing. Friendly and just a great person. A great representative for the company. I’m so happy I have set them up for every 6 months to service our 2 units