Carpet Center & Floors

As a full time college student I needed a fair price for a new carpet. I decided to call a few carpet companies for a ballpark of what the cost would be for the room. Carpet Centers & Floors not only had affordable prices, but great staff. I specifically spoke to Beverly who helped me get a price within my budget, and understood my situation. I’m very thankful for how easy they made this process.

I was referred by my brother because I was looking for a place that did everything from tearing up my old floor and laying down the new floor without me having to pick it up and go to a separate vendor. This place does it all!! I had carpet and vinyl and decided to get all hardwood floors throughout. They had a great selection to choose from and allowed me to look at samples in my home. They measured my floors and the floor was delivered to my house so it could acclimate. The crew was prompt and professional and I'm loving my new floor! I would highly recommend this place!

Paid well over $10,000 for VCP to be installed at our home several years ago. The job was a debacle but was finally completed. Then a year later many of the planks started shrinking. Dan, who has taken over for his late father, has been pretending for years that he would stand behind the work and fix it. Even showed me a box of flooring he ordered for it - but “couldn’t find a crew”. We will have to put a whole new floor in before selling the home. Absolutely do not trust this company with your home or money.

If I could give 0 stars I would. If you are reading this review please run the other way. These people will promise you best price and fastest install, and deliver neither. The prices they show you are understated by around $3 per square foot, even though they tell you a price all in per square foot when you place your order. They don't know anything about installing hardwood floors; the installers didn't leave expansion gaps on all walls, the installers broke a tile by my fire place, when installing stairs they bashed in the dry wall on each side of the steps, and they even installed boards with cracks. I was promised a 3 day install and it took over a month. By the way my house had nothing in it except a a fridge and toilet. The manager told me this would be the easiest job ever... The i

I can’t believe the treatment (or lack of) we received from this company. We had a myriad of issues but the most offensive being that one of his employees left fecal matter on the toilet and floor of our bathroom. Our home had no furniture in it and they ruined multiple freshly painted doors and walls beyond normal dings to be expected. The cherry on top was when the owner decided that he didn’t need to return our calls to come finish the job. So disappointed. Save yourself the grief and go literally anywhere else.