Carpet Cowboys & Flooring Inc.

If you value your sanity, don’t ever contract with the new owners of Carpet Cowboys. They are charlatans from Chicago who don’t do their research for installation of flooring in another climate besides Chicago. We had 800 sq ft of flooring installed in early December, where they proceeded to put nails through our heated pads even though we told them they were high voltage. Then after they replaced the heat pads, they did an unacceptable installation that looks like the attached photos. Btw, that pole from ceiling to floor is how they attempted to “fix” the flooring, which is all warped. Why is it warped? According to the floor rep it’s the contractor’s responsibility to check the humidity in the house to make sure it is compatible with the environment. Well they didn’t do that, and now, in

Chris is fantastic! They have the best selection. I was drawn to the Karastan products. If you need flooring in the area I would stop here first.

Our experience with Carpet Cowboys was above and beyond. The proprietor and installer were extremely knowledgeable, patient, and dedicated to guiding us through our flooring decisions. They were meticulous planners and carefully calculated every aspect of our job - even phasing the install so that we could continue living in the space and move our furniture as little as possible. They were personally invested in each step of our installation. We enjoyed working with them, we absolutely love our new floors, and we highly recommend this company to anyone looking for quality service and great flooring.

I couldn't recommend Carpet Cowboys more. Chis was incredibly helpful and knowledgeable, and she went way above and beyond to make sure my wood floors were perfect. She had a wide selection of flooring options. The installation was fast and professional. I love my new floors!

I have several rental properties in Jackson and I've purchased carpet from Chris at Carpet Cowboys twice in the last 2 years. Both times the service and installation has been fantastic. They have an excellent selection of all kinds of carpeting and the pricing is very reasonable. It nice to find high quality carpet for a good price. I'll be a loyal client for years to come.