Carrier Hawaii

Great place they are fast, dependable & the warranty process was quick I didn’t have to pay for it and then get reimbursed later they just gave me the part we needed to fix our clients AC unit

We recently purchased a Carrier split AC and we couldn’t have asked for anything better. The installation process was really seamless. The AC itself cools the room quickly and really well! It is quiet and energy efficient! We didn’t even see a huge spike in our electric bill like we anticipated especially since we’ve been working from home during this pandemic. Thank you, Carrier for making this experience an awesome and cool one!

Excellent stock of common carrier parts, service pros were professional and straight to the point, no nonsense experience

Carrier split a.c. units are made of cheap plastic from China that break about a year later when your full warrantee is up. So the labor is horribly expensive. And to clean the indoor units is very expensive, from $200 to $325 per indoor unit. You do the math. So far we have spent over $2000 for cleaning and repairs of a "new unit" in a brand new home! Don't get the split units, buy a house with the central a.c., much cheaper and more reliable.

Carrier does not hold their end of the bargain. My split a/c is only 5 yrs old still under warranty, it stopped working, instead of replacing it, they’ll look for ways to drain you with repair labor fees refusing to replace it. I’m done with Carrier, they’re throw away garbage a/c! Never again!