Cichy's Water & Sewer

This team was amazing. They helped in explaining what steps needed to be taken, and made the whole process of getting a new sewer line at our house,(which is on the market) put into place and ready in three days!! Our line needed to be replaced because is a 150 foot belly in the pipe. CICHY rocks thanks so much!!

I called Cichy's to get a second opinion on a plumbing issue and had an outstanding experience with Mark! He reassured me that what another company made sound urgent wasn't nearly as dire, explained, in detail, why, walked me through realistic timelines, and offered practical solutions for the future. He was thorough, clear, and genuinely informative. When it's time for my next service, I'll be reaching out to Mark to schedule - and I'll absolutely be recommending them to others. In a world full of unnecessary alarm-ringing and sales pitches, honesty and transparency are what actually earn and keep customers.

I cannot recommend Cichy's strongly enough! Mark, the owner, is a standout professional not just for his expertise, but for his patience, accessibility, and honesty. Mark has consistently given advice on what he thinks is best for our house, and has gone the extra mile to provide information and advice even where that resulted in less work for his team. The office team is extremely responsive and proactive in communication and their prices are fair.

When a sewer scope inspection revealed multiple areas of root growth and heavy cracking with a broken line, Cichy's was able to clean out the roots, do a Cipp liner (plastic lining) to repair the cracks/broken line at a great price compared to competitors. From start to finish, they did a fantastic job! It was easy to schedule, communicate with the staff as to how the job would be done, and the crew did an excellent job of replacing the portion of sidewalk they had removed to access the sewer line. It was hard to tell it had been moved at all! Finally, they sent a copy of the sewer scope video to show the repaired pipe. I would highly recommend this company!

Cichy’s were patient, considerate professionals from beginning to end. When I first called, I’d already received a quote from a plumber that said I’d need an entire sewer lateral replacement (cap the old line, drill a new one, dig up my basement, the street, the whole shebang), and they came in at half that quote for a repair (lining) that they completed successfully. Mark took time to explain why he thought a replacement wasn’t necessary, and saved me gobs of money, headaches, and stress. The crew was so considerate, communicative, and left a clean work site. I couldn’t be more grateful to the whole team at Cichy’s. Thanks, folks!!