City Plumbing & Drain Service

Horrible Service – Do Not Recommend {The company responded to my review claiming it was a different company. However, City Plumbing sent this plumber—who represents another company—and acted as a middleman, charging me twice the cost. Therefore, City Plumbing is 100% responsible for sending an unprofessional plumber who damaged my basement.} This company is extremely unprofessional. Be aware that they act as a middleman, subcontracting other plumbing companies and charging double. This was confirmed by the plumber who showed up. The plumber was from ASSFAR Home Services LLC (Haledon, NJ). His name is Yosef. As soon as he entered my apartment and inserted a drain snake, he immediately stated the price would be $400—before doing any real diagnosis. He attempted to unclog the pipe but failed

Kyle setup an appointment with me to come out and locate a sewer main break. He told me to Zelle him 527.79 and he would mark it out and scope it to confirm the break. He then told me he did camera the line but he wanted another $395 plus tax to locate the break when I already had a conversation with him that I knew there was a break in the line but just needed it located and that was the main reason I needed them to come out. Absolute scam artists avoid using them if you don’t want a headache. Good luck.

These guys were lifesavers! We had a guest clog the toilet, called for help at 9:20am as a new client. By 10:32am, the technician had arrived and fixed the problem. Truly amazing, especially when you know how messy and smelly plumbing emergencies can be. Came with a $30 guarantee and cost $250 plus tax. We will be saving their number for the future!

Not recommended. The technician broke the shutoff valve while fixing our bathroom sink. We had called about a small leak. The tech came to assess and said we needed a whole new faucet. We agreed and he installed a new one. While doing it, he broke the shutoff valve. He did not try to fix it; after charging us $450 for a new faucet, he simply just left. When we called the company again for support on replacement valve, they said they would need to charge for the replacement. Charge us for something their own technician broke. Great business model, old as time. Make something worse, and then charge customer to fix. I **think** the team leans on a task rabbit type of hiring. So luck of the draw on the technician. This is a guess, as when we first called the company to complain they said

Responsive and quick. Did a sewer scope and cleaned up the pipes to prevent any clogs. Fair price.