Citywide Grease Trap Maintenance | Cesspool Pumping Service Long Island

Tom did an amazing job. They got here within a couple of hours if that long. Straightforward and price was very reasonable. More importantly the service and the trust was there.

They always do a great job! I have been using Citywide for years for pumping out my cesspool and drywell about three times a year, and they are much more professional and knowledgeable than the other company that works in my area. Recently, I have started using them for plumbing and am glad I did. The other day they did three complicated repairs in my house, very efficiently, and had or were able quickly to get all the supplies needed to do the job. Not cheap, but excellent, reliable work, worth the cost.

I called to ask about the process of getting a plumber to check and possibly fix some plumbing issues that I had in my rented apartment. The customer service representative was very respectful to and patient with me. He explained clearly how the process works. He told me the base cost and we proceeded from there to scheduling an appointment. After the phone call I received a test message reiterating our arrangement for the appointment. Later on there was also an email. On the day of the appointment, I received a phone call reminding me that someone was coming in our previously agreed upon time frame. When the plumber/technician arrived he was courteous and professional. He checked out the issues that I had and suggested ways to fix them. He also discussed cost. Once we agreed on what is t

I have been using Citywide for my plumbing issues since 2014. No job for them is too big or too small and their rates are reasonable! About two weeks ago, I had an issue with my bathroom sink. The sink was clogged and I attempted to fix it on my own. Unfortunately I ran into a problem where I broke one of the pipe fittings. Besides, the clog was so backed up, that I needed to call upon a professional for assistance. I called Citywide on Saturday afternoon to schedule an immediate service appointment. Joaquin from Citywide stopped by later that evening and he was able to repair the issue within the hour. Joaquin was courteous and professional. He also gave me some recommendations on how to keep the drain clear. A big thank you to Joaquin for repairing my sink! I would definitely recomme

Citywide has been a go-to. Had a backed up sewer twice, they took care of it - sewer cost was a bit high, but helpful and was there within hours. Backed up kitchen sink, affordable and super thorough job. Had a leak which we identified behind the fridge from water line - and helped immediately. Orlando, Brian, all great people. Plumbing isn't always cheap, but good quality makes up for it, and a 6 month guarantee. They rock.