Citywide Sewer-Drain & Plumbing Corp

My service technicians (Anvar) and his team were great. Also, the first tech to diagnose the problem Boychik was terrific as well. My only complaint was that it took 3 days to get the job going. I wish it could have been sooner being that we had limited water in the house. It was a big job to dig out a rotted pipe underground. I was thankful that they were able to help.

Devaughn was outstanding. What started as a backup and frozen line issue turned out to be more involved than expected. He stayed calm, methodical, and committed to resolving the problem properly — even working late to ensure everything was flowing as it should before leaving. He treated my home with respect, cleaned as he worked, and maintained a professional, steady presence throughout the process. What impressed me most was his composure and work ethic. He never rushed, never seemed overwhelmed, and clearly takes pride in doing things the right way. CityWide is fortunate to have him. Highly recommend.

This was our first experience with Citywide and I must say they exceeded all expectations even after exploring their impeccable reviews. From first entering our home to the time he left, Gary was as polished as they come. He was extremely knowledgeable, informative, patient, and congenial. His precise attention to detail, and his ability to assess the problem that plagued our stack line causing our kitchen sink to back up significantly, clearly demonstrated his extensive experience and genuine passion for his field. Fixing the problem in and of itself is enough to make any customer content but then combining that with superb customer service is remarkable. Gary took the time to discuss any questions we had with proper care and maintenence and this is what made Gary truly stand out amon

I can’t say enough great things about this plumbing company and especially Eric M. He truly went above and beyond to resolve our situation and made what could have been a stressful experience completely manageable. Eric was incredibly professional, knowledgeable, and patient every step of the way. What really stood out was how he took the time to educate us on proper maintenance, explaining everything clearly and thoroughly instead of rushing through the job. It’s rare to find someone who not only fixes the issue but also empowers you to prevent future problems. His attention to detail, calm demeanor, and genuine care for doing the job right made all the difference. Because of Eric, we have complete confidence in this company and will absolutely be using them again. Highly recommend—ask

Good service! Quick response! Steven was very nice and worked hard to do the job. The only thing that I thought was the cost of $550.00 I had to pay to connect the piping to the garage line though the dry wall to the water line in the garage. They said the insurance didn’t cover that. But for only doing that! $550.00 which to me was high. It took probably less then 1/2 hour to connect that section. That was the only thing why my score was a 4 star only. Other than that it would have been a 5 star. I know everyone wants to make money but be realistic on the price. Thank you!