Clem's Heating and Cooling

I would like to say that my experience with this company has been GREAT....They really care about you and will give you their best and they also have reasonable prices. So I would like to thank Dawn, Sam and everyone else involved for making this experience painless. I will be your new ADVERTISEMENT for anyone needing your services. Thanks again W. Hunter

7-28-2023 Friday afternoon 2:00 pm. We noticed that our HVAC A/C unit had quit. It was a 2021 model. Called Clem's immediately. The lady said they'd be there to check it very soon. 3:00 pm, tech. Sam & helper Landon showed up. Blower motor had failed. Sam said he'd located a new one & they had to go get it. Back by a little after 4 pm, with the new motor. Motor installed & unit working by 4:40 pm. To me, this was extremely fast & efficient service. We were covered under the unit's warranty, and the charge to us was Zero! We're glad we bought it from Clem's and we highly recommend them to anyone!!

We had our water heater replaced by this lovely company. These guys were quick, professional, and willing to work with us, not to mention did a lot of leg work to try and get us the best deal possible. I am beyond happy with their service and will be calling them for any future needs. I HIGHLY recommend these guys. You will not be sorry you did.

The office manager, Dawn, initially was very polite and accommodating to my needs when scheduling my appointment. The technician was polite as well however he did not provide his name when he arrived which I'm not used to. The technician identified the AC unit as having a possibility of 1-2 issues but he settled on stating the unit could have a motor issue. He quoted a price of $250-$300 for a new motor (this did not include labor). I was a bit surprised with costs and was hesitant to agree to the work. The technician advised that replacing the motor was the only way to get the unit working today. I stated agreementto the purchase but continued to feel uneasy about the feedback. The technician left to purchase the motor and during that time, I called another HVAC provider to request

I have been using Clem's for over 20 years. They are reliable, on time and reasonably priced. I purchased my furnace from them and Sam and Billy just left after performing my pre-Winter check and start-up. Both were courteous and efficient. My heat is now on for the Winter and I will rest assured that it will perform well the entire season. This is a local, family-owned business. I wouldn't use anyone else. Jim Ross, Chesapeake