Coastal Plumbing and Heating

When my water heater crashed. I went online and got referrals to 7 different support providers. After engaging each of them I chose Coastal because during my initial phone conversation with Ken he was able to clearly explain water heater functions and options, and his quoted pricing was extremely competitive. He arrived on time, he and his son were professional and courteous. They answered all my questions to my satisfaction, and most of all they worked cleanly and efficiently and had my new unit installed and working within the previously estimated time-frame.

I was referred to Coastal Plumbing and Heating and I couldn’t be happier with their service! My water heater went so I looked online for referrals and found options. I received a call back from Ken. I explained the problem and after asking a few questions he gave me a cost quote. He adjusted his schedule so he was able to show up within an hour of my call. He and his son came, replaced the water heater, and took out the old one. They also fixed a small problem with my garbage disposal with no additional charge! The cost was exactly what was quoted and was a very fair price! I was so happy with their service that I’m sharing their information with friends and family. I will definitely use them in the future and would urge others to do so as well. They turned a nightmare into relief for me.

Ken was incredibly responsive and kind. He took the time to understand my needs and delivered a wonderful job promptly and effectively at a reasonable fee for a water filter installation. He'll be the first person I call for future plumbing needs. I'm impressed and grateful.

My 16 year old State water heater broke down. I reached out to Ken as he was recommended by a friend of mine in the same neighborhood. Ken was very transparent about the process unlike the other providers who I reached out to who just wasted my time. First time replacing a water heater so got to learn a lot about the technicalities. Generally, everyone recommends to cross-reference the old model number to a new one so that the dimensions and specs match so that the new one can be installed in the same spot without having to do any more work like moving the vent outlet hole higher or lower plus any more pipe related works. However, there was a 1/4 inch height offset for my new one's vent outlet on the wall, since the old model and the new model recommended did not exactly match 1 to 1. The

Do not hire this individual for work. I hired ken to replace water shut offs in my condo. We spoke several times and confirmed the appointment via text and via phone call. On the day of the job he called and said he would be late, then he ghosted me u til I called him to check his status. He claimed his other job went over and he couldn’t make it after me waiting for a several hours. The job required me to contact my condo board and neighbors as water would be shut off. My condo is currently a mess as i had moved appliances and cleared out spaces for him to work. I took the day off work to be ready for him to work. After he cancelled I asked him to come he next day and he said he was busy until Friday afternoon (today is Tuesday). I find it highly unlikely that he will come on Friday after