COOL IT OR ELSE

Cool it or else came to fix problems on each of my two refrigerators. The visits were very pleasant and prompt. The gasket was replaced on the freezer of the Sub-Zero, and the entire refrigerating unit was replaced in the Samsung. The combined cost was reasonable: $400. Afterwards I began to notice that every time the freezer was closed on the Sub-Z it made a hissing noise. After two weeks the entire unit shorted out, and when I reset the circuit breaker the ice-maker no longer worked. I wrote an email to their office telling them this. We shifted to using the ice-maker in the Samsung. Bizarrely, it too stopped working after two weeks. I left a voice mail message telling Cool it or else about this, and asking to make an appointment to replace the Samsung ice-maker, and check out the hissin

Have been dealing with this company since the end of may.. purchased a replacement plan for my appliances threw lowes(I will never waist my money again doing so) my dryer stopped working the end of may I called right away to have someone come fix it well no one was able to come even look at my dryer from cool it or else for about a month out which I understood. Then the first visit no one ever showed up or called me to say no one was coming. So a week later they finally show up. At this point in time it's now been over a month I've had no dryer.. so finally the 27th of June the guy shows up. Needless to say my dryers tore apart sitting in my laundry room not working because parts had to be ordered! No one ever called me till July 25th asking me the model number for the parts but when I was

I had a faulty display board on my new stove. Bill came out to check it out and replaced the board when it came in. There was no charge to me as it was still under warranty.

Very good food and drink, attentive service.