Cooper's Plumbing & Air

The Cooper’s Team is a great group of people working towards one goal for their customers. Worked with Mr. Cawthon and he was able to iron out all of my issues. In no time a great team of 3 members came to my home. The team did a very clean and professional job. They even made sure their work area was spotless before leaving. Thank you Cooper’s Plumbing and air. Thank you Caleb Cawthon for your true caring nature, attention to detail, and eagerness to get things accomplished. I salute to you my friend. Laura thank you for your team coming in and being so professional with the job and loving toward my Emotional Support Animal. I will continue to be a customer because their care was so great.

I had used another provider for two years and while they were okay, I needed someone who could communicate with me and keep a schedule. Cooper had gone above and beyond in that. I called on 17 Feb and had an appointment for the next day. Cooper was respectful of my time and worked around my morning commitments. Matt, the technician, called me when he was about 20 minutes away to make sure that we were still good Matt was able to diagnose both the issue with the system as well as give me multiple options for duct work repairs that I needed. We agreed to have the work performed on 19 Feb and he was again on time and professional throughout. I am very pleased with the results and the company. I don’t see myself calling anyone else for any HVAC issues I may have.

If I could give this company zero stars, I would. We moved into our home almost 3 months ago, and our air conditioner seemed to be working just fine. However, two weeks ago, we noticed that it was unable to keep the temperature down in our home. We hired Coopers to come out and see what the problem was. They let us know that there was a Freon leak that needed to be repaired and it would cost us $6000 to do so. They informed us that we could recharge the Freon and hold off on any repairs or replacements for about a month, and we chose to do that for $350. Four days later, the unit stopped working yet again. At that point, we decided to get a quote from Coopers to replace the entire unit, as it was 13 years old. Mind you, we also got quotes from three other companies. Coopers was the lowest

Bobby was amazing and so thorough with the system maintenance check up he did for my new AC system. He answered all of my questions (even the silly ones) and was so personable and friendly! Bobby is truly an asset to the Cooper's team and we appreciate you all!

When a mysterious leak appeared behind my kitchen sink, I was ready to pack up and move — but Big Zach swooped in like the plumbing superhero I didn’t know I needed. He tracked down the manifold leak hiding behind the wall, fixed it like a pro, and even talked me through every step so I didn’t panic and start Googling “how to live without running water.” Courteous, professional, and patient enough to handle a first-time homeowner on the verge of a meltdown — 10/10 would call again (hopefully not too soon).