Corning Appliance Corporation

I've called this company on three different days to try and get an appointment. My Bryant HVAC says this company is the closest company to me to have it looked at. I've called between 1pm-2pm each day. Never once has anyone answered the phone.

I called to better understand my bill when a part was 3X the price I was seeing online. I was immediately met with hostile aggression by the lady who took my call. She suggested they come remove the part in a snarky and rude way. When stating she had no reason to speak to me in such a manner she ignored me and continued with her hostility before passing me off to a voicemail box. Avoid this disgusting behavior from these people at all cost.

Please trust the one star reviews!! Zero would be more fitting. I have been lied to, laughed at and ignored multiple times just for trying to understand what my bill is (that I was trying to pay). No call backs from the manager or the owner when I asked. Embarrassed to have this company lying to so many members of our community.

They responded very quickly to a no-heat situation (star 1), they got the part ordered and installed plus they cleaned up (star 2), the tech was professional/knowledgeable (star 3), timely (star 4) and the whole thing was fair-priced (star 5).

The previous home owner purchased the furnace here and we had something fixed under warranty a few years ago. I didn't feel great about them then, but called again because we had a warning on the thermostat. They told me they would be here between 8:30 and 12, so I arranged my day to be home. When I called at 12:30 and asked if they were coming, the woman responded "probably not." She was rude and tried to reschedule out two weeks. Based on my experience and that of others I am hearing about, the only assumption I can make is that they install junk and their technicians are busy fixing it but they are too disorganized to coordinate their resources appropriately.