Country Termite & Pest Control

Never even got to evaluate their mitigation services because of their flaky estimate process. The estimator came to my house twice to look over what was required. The job required scaffolding, availability of which he said he would confirm. Turned out scaffolding was easy to get, but this company’s workers refuse to work on it. Gee, thanks. Think it might have been worth mentioning any time during the first two visits that working off the ground was a potential problem? So now, after wasting my time being home twice, I’m back to square one. Just seems oddly unprofessional/inflexible to refuse to treat a problem simply because it’s elevated. I guess give this firm a try if your problem happens to be in easy reach.

I have know this company for many years. I call them when my job requires many quotes. This company is the only company that shows up on time, scheduling is a breeze and office personal great customer service. Their techs walk with you explain everything what they find and their solution. Never once have they been pushy they treat me great. Son of course I need pest help at my personal residence. Once again great customer service in the office and she worked with me and my schedule. The tech was on time, very knowledgeable, explaining every step and assured me that it we be taken care of. The tech was amazing and he cared about the customer and not as a sales person just pushing sales. This company has always been there for be personally and commercially. Amazing!!!!

I moved into a new home 8 months ago. I received an invoice from this company indicating that my termite warranty was about to expire. I checked with the builder b/c 8 months seemed like a random amount of time to have a warranty and was told they don't have a partnership with Country Termite and Pest and this company likely got my information by pulling tax records for people who have recently bought homes. This is totally deceptive and Glad I looked into it. I feel badly for other new homeowners who fall prey to this. Country Termite and Pest, if you're looking to get a new homeowner's business, at least go about it honestly. Now you're guaranteed never to get my business.

I would like to address this review as the information is false and incorrect given by Betsy. Country Termite and Pest Control does the termite pretreats for many builders at the time of construction. From the time the pretreat is done it goes under warranty for a year with the company. When that year is up an option to renew the termite warranty is sent to the current residence 30 days prior. It is not based on the time the homeowner purchases the home, but the time from the actual pretreat during the construction phase. If Betsy had contacted Country Termite the information for the builder and the service done during the construction of her newly built and purchased home could have easily been provided to her. Country Termite does NOT pull tax records to try and sell anything to anyone.

I have a monthly agreement and always receive great customer service. Robaid is my tech and he is professional, knowledgeable and friendly. He always explains the details and assures he addresses my concerns.