Crown Decorative Concrete

We use Crown to do our stamped concrete patio a number of years ago. I had to tell them three times to change the border and he could never seem to get it right and now we have a funny looking narrow place. I left it and then about a year or two later the stain in the sealer just disappeared in spots we had kept up w with the sealing And we were never told we needed to add some sort of stain or color to it .Now, after many manymany phone calls, One year ago he said he would bring me the stuff to replace at my cost. It literally has taken a dozen more calls and he finally replied and said he was going to bring it but still has not showed up . I will never ever use them again. I have what could be a beautiful patio but it looks trashed.

Had concrete deck done falling apart. Have been trying to reach no response. Going to call Better Business Bureau.