CT Heating & Cooling Experts Lake Stevens

We searched for a trusted expert to handle our duct replacement and found CT Heating & Cooling Experts Lake Stevens. They were quick to respond, and they gave us a reasonable quote. Their service staff reached our home as scheduled and got the job done efficiently. He was a pleasure to work with and highly knowledgeable. We were happy with the service and will be sure to hire this company again for our future needs.

This “company” is a scam. Don’t fall for it. We called when we had an emergent furnace need. Oddly they said it would only be $125 for them to come out and this fee would be waived if service was performed after the quick diagnosis. I agreed and the man, with a thick Indian accent, said there was a technician available and would call prior to coming out later in the evening. By this time, it was close to 7:30 and all companies local were charging over $300 to come out after hours. 30 min later we got a call from a woman, with an even thicker Indian accent, stating that the technical was caught up and needed to reschedule for the morning. We declined stating that we needed someone that night. She was very pressuring and said that it’s getting colder at night and we needed to get it schedul

They can't even show up to an appointment. Cancelled twice on me and didn't even call to explain why. Could not reach the tech who said he was 10 mins away and he still never showed up. Looking for a more reliable alternative HVAC company now 🤦. Don't waste time with this one.

The folks at CT Heating & Cooling Experts Lake Stevens are amazing. They fixed my AC in a flash, and now my home is super comfortable even in this heat. So glad I called them!

Had an appointment scheduled with a 3 hour time frame from 4-7 and no one ever showed up or called. We called back at 7 to see what the deal was and never got a call back or explanation very unreliable