Culligan of O'Fallon

Always helpful and load the 5 gallon water bottles to my car. When we need service on our Water Softner they are good at making the appointment as soon as possible. We have been with them since 2007. THANK YOU FOR YOUR SERVICES

I NOTICED THIS MORNING A $185 DOLLAR CHARGE MIND YOU MY BILL IS AVERAGE 34-54 BUCKS EVERY MONTH. SO I CAN CULLIGAN THE STATED BECAUSE SOME MONTHS GIVE 2 DELIVERIES THATS WHY YOUR BILL IS $185 I SAID WELL DECEMBER 16 YOU CHARGED ME $54 DOLLARS SO $54*2 DOES NOT MAKE $185 DOLLARS. WHILE TALKING TO THEM AS I HAVE THIS SET THIS TO AUTO PAY I NOTICED THIS ACTUALLY HAPPENED AGAIN BACK IN APRIL OF 2025. NOW I HAVE A BIG FAMILY BUT NOT DRINKING THAT MUCH AND AS A BOTTLE EMPTIES MY FAMILY AND I PLACE OUR WATER BOTTLES INTO THE CORNER BEHIND OUR PRIVACY FRONT PORCH RAIL ( THEY ALWAYS FIND OUT WATER BOTTLES AND WE ALWAYS HAVE THE SHELLS OUT) SO I SHOULD NOT BE CHARGED DEPOSITS ON WATER BOTTLES!!!! IF THIS IS NOT CLEARED UP CORRECTLY DEFINITELY CANCELING I HAVE BEEN A CUSTOMER FOR 4-5 TRANSFERED TO OF

My water bottles are always delivered on the scheduled day every time. Also, the cost of the bottles is very reasonable given that they are delivered to my doorstep.

Good product,much better communication needed in office for scheduling appointments

I recently moved into a home with a Culligan Water softener. Having no experience with this, I made an appointment to have the system checked, and the operation of it explained to me. Allen thoroughly explained the system to me. Unfortunately, I didn't listen well enough and made a second appointment. Allen again came by and was very patient and explained the operation again. Thank you for your help!!