De Cola's Plumbing & Heating

Rich from DeCola’s Plumbing and Heating was amazing to work with! He’s truly dedicated to his customers and handled every detail of the project so I didn’t have to think about a thing. DeCola’s was recommended to us by the previous owner of our historic home, who swore by Rich’s expertise and customer service and they were absolutely right. Everything was done with care, on time, and at a fair price. I’m so glad we went with DeCola’s and will definitely be using them again!

My condo tenant informed me that the hot water heater leaked and died... Rich at DeCola's was recommended by the condo property management company. Rich responded immediately, scheduled for later the same day. When I ended up stuck on the parkway behind a bad accident, Rich was able to contact property management (they know him) to gain access to the basement room in the secured building where all the water heaters are. When I arrived, technician Nick (who has been with the company for 19 years) was there already having removed the old and began installing the new hot water heater. He was polite, efficient, competent, and cleaned up thoroughly. I did verify BBB profile (A+) and plumbing licenses before calling, after having seen a scathing Google review from an apparent troll. I don't lea

These folks got someone out to fix my plumbing within just a couple hours of me calling. He fixed my problem, and the cost seemed reasonable. (Other places I contacted didn’t even return my call.)

I called last night after 5:00pm and left a message. Rich called back within 15 minutes. He sent a plumber out and he was here at 8:30 the next morning. Karl was very nice and extremely helpful and also gave me useful information going forward. I’m very pleased with this company and definitely will continue to do business with them. Excellent service! Thank you!!!

DeCola's Plumbing is amazing. I had another company diagnose a drainage issue that flooded our basement. That company used high pressure sales and placed an absurd price on the fix ($5000). Then I called Rich DeCola. He sent Nick, one of their senior people, immediately. Within minutes it became clear that the other company completely was either incompetent or had lied. Nick fixed exactly the problem they said they would fix for one tenth of the price. I trust them and really appreciate how responsive they have been.