DeSplinter 72 Degrees®

Top notch customer contact and service! We were in a bind, and Bruce, the owner, came out and assessed our situation. He gave us a quote, and we proceeded to contract him to do the job. His installer, Tom, was the nicest, most polite gentleman. He is a Master at his craft, as he custom fit a new HV/AC unit into our condo in Rocky River. He did a beautiful job replacing the old original 62 yr old unit. We are SO pleased with every aspect of working with them! I highly recommend them to anyone! We will be a lifelong customer for any regular maintenance or service down the road. Thank you, thank you!!

I actually called last night to report that cold air was coming out of my vents. I was told that someone would get back with me after they page the emergency on call person. I never heard back from anyone and had to call again in the morning so we went with out heat through the night and most of the morning. The technician was polite once he arrived! I have no complaints about the way he conducted himself. However, I do feel like the diagnostic fee should have been eliminated or decreased since I paid for the service to be completed.

Our tech Adam was a 12/10. Extremely knowledgeable, helpful and sold to us without being sale-sy. Such a great guy and 72 degrees is lucky to have him!

Called in with no heat and they had a tech out in 2 hrs! Didn't try and sell me a whole new furnace when all they had to do is pull a bird out of the exhaust! Thanks!

Heating issues started on a Saturday morning. The team came out by the afternoon and diagnosed the issue within an hour while clearly explaining the issue as well. The team came back out Sunday morning at 8am and repaired the heating system in a couple hours. Highly recommended and will continue to utilize for any heating / cooling needs.