Dexterous Appliance Repair

Dexterous Appliance Repair was excellent from start to finish. Shamsi is professional, punctual, and clearly knows what he’s doing. He quickly diagnosed the “Ur” error code on my washing machine, explaine the problem clearly, gave me the exact parts and part numbers to purchase, and set expectations upfront. The repair price was also very reasonable. Shamsi worked efficiently and carefully, and he even cleaned the machine and area afterward. Everything works good as new now. Throughout the process communication was excellent, with frequent texts and phone calls, for diagnosis, scheduling, and repair. Shamsi and Dexterous are highly professional, reliable, and a respectful local business. Great experience and I’ll be keeping his number for future repairs. Thank you!

Our Samsung refrigerator wasn’t staying cold, and the ice maker kept freezing up. We called Dexterous Appliance and were impressed that they were able to schedule service the very next day. Shamsi, the owner and service technician, was professional, knowledgeable, and took the time to clearly explain the problem and the needed repairs. The issue was limited to the upper refrigerator section—the middle drawer and bottom freezer were working perfectly. Shamsi explained that the repair required two sensors, a cooler panel, and a new ice maker. Our 2015 Samsung 28 cu. ft. refrigerator now feels like new again, and at around $900, repairing it made far more sense than replacing it. We’ve had appliances last decades with two moves and never serviced (our 29-year-old KitchenAid is still going s

Our GE profile electric stove had some clicking after me over cleaning it which i’ve had happened before, and I attempted to dry it out without resolution. So I called them and they were able to come the very next morning. The tech, Shamsi, Was very professional and efficient and stated that the issue was a short in the electrical system, but that I could still use the gas stove and showed me how to use it safely without Plugging it in. He also recommended replacing The stove top knobs as they were very loose. The price was reasonable as well. Will use again.

Great experience with Dexterous! Shamsi identified the problem quickly, ordered the needed part, and installed it in a timely fashion. He was pleasant and professional, and the price was reasonable. I would gladly use Dextrous again.

Dexterous Appliance Repair serviced my Bosch dishwasher in Laurel Md. They were very courteous and prompt about scheduling and notifying me when the service technician would be present. The service technician was prompt, courteous, knowledgable, and discovered the cause of the problem quickly. The problem was a clogged aerator which took 30 seconds to clear. The technician spent time supposedly checking other things (which should have come under diagnostics). I had to pay $119 diagnostic charge plus another $100 for the 30 second fix.