Dirt Cheap Home Improvements

**DO NOT USE THIS COMPANY – Unreliable and Dishonest** We hired Dirt Cheap Home Improvements after being referred by Choice Home Warranty (CHW), and this experience has been nothing short of a nightmare. James came out on June 17, 2025, and told us that CHW had approved the claim. Once the work was completed, he suddenly informed us that the warranty claim was denied—but still charged us $750, including the $100 CHW service fee! That’s completely misleading and dishonest. Since then, James Norfleet has ignored all of our calls and messages, and still hasn’t sent us an invoice for the services we paid for. To make matters worse, the plumbing issue was never fixed—our toilet is still backing up into the bathtub and leaking! We are left out of pocket with no resolution and a bigger mess th

Dirt cheap home improvements is a rip off. If you look at a lot of the reviews from customers who have Choice Warranty, we have all experience the same type of customer service. I had a leak in my home, James immediately came in and said it was a toilet. He didn’t test it to see how long the water stays on the toilet bowls or anything. He automatically rebuild the toilets by changing the flapper and other things in about 14 minutes “mind you I had three toilets”. I was sure that it was fixed because he’s the expert, right?! Well it wasn’t…..I had issues with one of my toilet not flushing properly, and the other toilets constantly running water. He came back out to attempt to fix the toilet that was running water, but he claim it wasn’t nothing wrong with it. He also said it was nothing wr

The worst of the worst, dirt cheap was sent from choice home warranty, the guy showed up 4 hrs late supposedly fixed the water heater and didn’t. Said he would come back gave a day and time and he never came , not even a heads up, the guy James is a rip off and so is choice home warranty. Do not allow them to send dirt cheap for your repairs. Just an update, CHW sent another plumbing company out just to find out that Dirt Cheap never did the work they claimed to have done, I recommend staying away from James and Dirt Cheap.

We received an appointment with Dirt Cheap through our Home Warranty company for a clogged/slow draining toilet. Our appt was set for later in the week, but he called this morning to see about coming today. My toilet was unclogged in minutes, and I'm appreciative of the timeliness.

The question is asked initially, "Did you use this business?" The answer would be we tried to use this company as in evidenced with the following actions described. At this juncture, I really don't want their services. And here's why. We are a part of Choice Home Warranty, Home Maintenance Company. We were informed that Dirt Cheap Improvements would be coming to our home on 12/06/2021 to do repair work on two toilets in our home. We were given a window of 11 am to 3 pm for the representative from Dirt Cheap to show up. We were also told that we would be called when the repairman would be on the way. It's now Tuesday, December 7, 2021 and we have heard from absolutely no one. If this is how Dirt Cheap Home Improvements does its business, I'd advise anyone and everyone to avoid using