Douglas Roofing

Our residence’s hail storm restoration tested every professional skillset we imagine Douglas Roofing offers. Every member of their team afforded us their expertise, patience, attention to detail and high standards. Our insurance claim process was a mine field. Jack O. shepherded us through their requests, inspections, tactics and delays. Working together we optimized the coverage needed. Jack went far above and beyond what we ever expected. When frustration would hit a peak, Jack would guide us to the next step. Much appreciation to Tawanda for her administrative support. Coverage in place and upgrades added, Nick S. was our dream project manager. Haley B’s design and product knowledge made material choices and upgrades appropriate to budget and HOA specs, where we drew heavily on her home

Douglas Roofing exceeded our expectations from start to finish. The team was professional, reliable, and communicated clearly throughout the entire project. They arrived on time each day, worked efficiently, and made sure everything was cleaned up before leaving. Our new roof looks fantastic and gives us total peace of mind. I would absolutely recommend Douglas Roofing to anyone looking for top-quality roofing and outstanding customer service.

Douglas did a great job on my townhouse in Reston! His folks stopped by to do a free inspection of my roof, which revealed wind and hail damage in enough places to qualify for insurance replacement. They worked with my insurance company to get all the approvals done, so I had a brand new roof done for just the $1,000 deductible on my policy. Very happy with the quality of the staff and the installation crew, and would recommend them without hesitation!

Douglas Roofing's representative Harvey Shoemaker did an outstanding job working with our insurance company to ensure they understood the nature of the wind damage on our roof. After the insurer made an initial claims estimate well below the actual cost to repair the roof, Harvey made a video of the roof, comparing new shingles with the existing shingles to demonstrate that redoing just a few spots (as proposed by the insurer) would be unsatisfactory and a complete re-roofing would be necessary. The insurer's agent was extremely impressed by the video, enabling her to get her manager's approval for the complete re-roofing. We are so grateful for Douglas Roofing's persistence in getting the necessary work approved and then completed in a timely and thorough manner. We strongly recommend

Brandy from Douglas Roofing came out and did an inspection of our roof which showed hailed damage. Was able to get the roof replaced through our insurance company, in which they took care of all the paper work. The crew did a fantastic job in 2 days and my roof looks amazing.