Drain Assist

Trieu is the best in the Business!!! Before our snow trip, I our water heater leak and I was in a panic because we might have to delay our trip or cancel in order to get it fixed. I called Trieu at 12am, yes 12 am and he still picks up the phone and was providing me directions and help me diagnose the problem. He told me he can come first thing tomorrow, get a new tank for me and install everything within 3hrs. The next day he showed up at 8am and went right to work. I noticed he didnt just swap out the tank, but instead changed my whole top water lines as they were corroded. I mean this guy knows his stuff and got everything ready so he doesnt waste time running back and forth. After 3hrs, everything was fixed and he also waited to check for leakage which it didnt leak before he leave. I

My kitchen sink got clogged yesterday and I tried to unclog it as I did many times before but it didn’t work this time. My wife called “Drain Assist” and Trieu showed up in 20’ later. Trieu look at everything and tried to find out where it got clogged. He tried the easy way first by using his professional air gun to push down the clog from the sink. but it didn’t work. He checked clean out and couldn’t find the clog there and he suspected that the clog is in the horizontal pipe that connects the P-trap and the big vertical pipe in the wall. He is right. As he un-assembled the kitchen pipe connectors and don’t see much clog in the P-trap but the horizontal pipe totally blocked the water flow w/ grease/food traps over the years. He use big snake tool to pull/push to clean the inside of the

Trieu was great. He replied quickly to my quote request and his prices are very fair. He was right on time and respectful of our home, even tho it's a chaotic mess these days. He fixed the leaky toilet and showed me what the issue was. He also showed me that the bathroom sink issues I assumed we had were, in fact, other issues. Since we rent, I have to contact the owners before making the suggested replacements on this over-30-year-old property, but I'll be booking Trieu for those repairs/installments.

We have worked several times with Trieu from Drain Assist. He always replies within an hour of request of service. He is professional and efficient through all stages of repair, including describing in detail what needs to be done to fix the problem, why it should be done that way, and how much it will cost. Our tenants have commented on the great job he does and how thorough he is. The only drawback is his rates are a little higher than some other plumbers we use.

If other plumbers cannot fix it, Trieu CAN! I have had this kitchen drain clog issue for 5 days, consulted ~10 plumbers majority told me they cannot do it, and a few gave me >$1500 estimate. My kitchen is on second floor and the drain cleanout is located in the basement. Snake did not work at all because it was all grease clogging. All the previous plumbers consulted either does not have hydo jetting therefore cannot do the work, or cannot do hydo jetting from the basement (will cause a lot mess in the kitchen therefore they claimed a very high price). Trieu is very experienced in solving clogging issue for multi story townhouse. He's got so many advanced tools and he was able to do hydro jetting from basement. The special nozzle he used for this jetting did not cause any mess in the kitch