Draintech Inc

Called Drain Tech on a Wednesday evening due to a major sewer blockage. Tech said it would be $200 less if I waited until the next day. I waited and he arrived the next morning. He was courteous and took time to explain what he thought was the issue. He ran large sewer machine and said problem was resolved. The only thing he did to test the system was have me flush the toilet. However, the issue was not resolved as the kitchen sink drain and basement laundry room drains remained blocked and water immediately backed up into laundry sink again ...if in fact it had ever gone down. I had knee replacement surgery a week prior to this and did not get to basement until Friday afternoon to see status and that was when I discovered the blockage was still an issue. Therefore, I had no idea of whet

Very unprofessional company. Waited 3 weeks to have a septic tank cleaned out. Company never showed up and when I called they said they didn’t show because they didn’t have my credit card on file after giving it to them 3 weeks ago when I made the appointment. There response was we don’t keep that information on file for that long. Called Avalanche and they were able to get me in the same day!

Landlord contacted Draintech due to a major backup in the main line that needed jetting asap. Kyle was awesome and they were shorthanded that day. Kyle came out and did by himself what the competition said was going to take 2 people to do. He did it with a smile, and was very pleasant his entire time working on the sewage line. Very accommodating and prompt upon arrival time. Kyle took the time to explain everything going on in detail and was upfront with pricing, even though the landlord was paying for the repair. Draintech was half the price of the competition. Kyle even videotaped the issues which he stated would be recurring if the pipes were not replaced. He was 100% right as two weeks later, the problem reared it's head again and the landlord had the grounds dug up the followi

I had an issue with a blocked kitchen sink yesterday. Draintech came same day and fixed the issue for me. Crew was friendly, fast and knowledgeable; price was reasonable. Happy I called them & highly recommend for any drain issues.

My insurance company tried to contact Draintech multiple times but they would not respond to any calls or call them back. I also called Kyle and left him a message but he didn’t call me back. I then called the Draintech dispatcher and she said that their techs typically don’t talk to insurance companies and that the only information they could provide our insurance company is what is written on our invoice, “Sag in 1st floor bathroom line”. We weren’t supplied with a video recording of our line and the dispatcher said that we would need to pay an additional $340 if we wanted that. Draintech will confirm for you that there is an issue but they will not provide adequate information if you need it for your insurance company.