Duncan's Air Conditioning & Heating

Alan is the absolute best! We have been with Duncan long enough to be on our second a/c unit with them. We do our regular maintenance with them, so rarely have issues. When we purchased our latest unit it came with a ten year parts and labor warranty. We did recently have to take advantage of that. Alan, who also does our regular maintenance, came out and quickly diagnosed the problem. Duncan got the part so it could be installed the next day! Great service!

I can’t believe I am saying this, but I found Duncan‘s through ChatGPT. I found useful information about Daikin.. They recommended a list of AC people in Orlando, who carried DAIKIN… And they zeroed in on Duncan as a family business With the most positive reviews and happy customers. I am now a member of that list ….they installed my unit yesterday. The team were excellent, clean and professional and detailed. I feel very satisfied. Their pricing was the most competitive. The representative who came to give me an estimate was by far the most helpful I am happy to recommend Duncan without hesitation.

Just had my HVAC system serviced by Duncan. The tech, Gavin, arrived within the time frame specified. He was friendly, courteous and made sure to explain things clearly in terms that we understood. I also appreciate the fact that Duncan has never tried to upsell me on items I don’t need, which happened to me twice with my previous AC maintenance company. Thanks!

Wayne from Duncan’s AC/Heater company is outstanding. His blend of professionalism and personableness is great to experience. You do not find those qualities in business yet Wayne was an exemplary employee today as a representative of Duncan’s. I felt his commitment to service and authenticity is very customer oriented. Thank you.

Very responsive, courteous, and knowledgeable. Alan did a great job onsite and Dallas sourced the illusive components. Not happy about the price of refrigerant but that’s the industry. I highly recommend Duncan for a/c work.