Dunn-Rite Heating & Air

Had a much faster and hassle free repair thru the warranty company than a few other bad experience I had with other companies. Jay came on one day to diagnose the issue and the following week with the replacement part. The only issue is the window of showing up which is 4 hours. They should reduce that, since the house was one of my rentals and I could not spend 4 hours for that.

Nothing has been done right here yet. I requested a service, and they had me pay the dispatch service fee up front. No problem. but since then, I haven't heart anything from their company or a service person. I've called their company 10-15 times, and left several voice messages. no reply, no call back, no contact whatsoever. It's been over a week and nobody has called me back or responded to any of my efforts to contact them. I have no email report, no diagnosis, no report, no proof of visitation or inspection.... sad.

We had a persistent wiring issue with our thermostat that two other companies failed to solve. Doug came out and was able to cure our issue in no time flat. I really appreciate their prompt service, especially before the holidays. I will be called Dunn-Rite again if we have any further HVAC needs!

Absolutely disappointed in this company. One of our high-end expensive two year-old furnaces was not working properly. They came out needed to replace a part took weeks to get the part upon installing it. The guy left never checked the system and it did not work. Once again after waiting multiple weeks And paying another service charge, they sent out the owner who came out and said the control board is bad in a furnace is only a few years old. After weeks, installed it and left the job and within five minutes had no longer worked immediately reached out to the owner. He said he’d be back the next day and I’ve never heard from him again. I did contacted for a factory service company to come out and they were able to diagnose and fix it with no issue and said the other repairs were absolutel

My home warranty company sent this contractor to my house, and it was one of the most unprofessional experiences I’ve ever had. I explained the issue and mentioned that I believed the system was unsafe due to visible corrosion and smoke smell in my house. The technician immediately gave me attitude and said he was only there to replace the blower…I asked him to please take a closer look because I was genuinely concerned about safety, and he snapped back that I was “telling him what to do.” They don’t replace systems. I didn’t just want a bandaid fix… A few minutes later, while I stepped away to use the restroom, he and his partner told my wife they weren’t doing the job and to call someone else. Completely unprofessional behavior. Do not use this company.